Delicia Reynolds Hand serves as Senior Director, Digital Marketplace at Consumer Reports, leading the development of reliable and iterative testing frameworks, standards, and policies for the digital marketplace to shape the code for social good innovation. Her work encompasses critical emerging areas including agentic AI systems and governance frameworks for autonomous technologies in consumer contexts. This effort builds on her work launching a digital finance testing and ratings program as CR's Director of Financial Fairness. She previously served for ten years at the Consumer Financial Protection Bureau (CFPB). Prior to that, she was Legislative Director at the National Association of Consumer Advocates, General Counsel at the Center for Community Change and Center for Community Change Action, and Senior Counsel for former U.S. Rep. John Sarbanes of Maryland.